6 slots left this week · 14 areas covered

The price is agreed before the van leaves.

Air-con servicing, repair and installation with a published price list, a two-hour arrival window rather than "sometime Tuesday", and a technician whose name and photo you get by message the night before.

Fixed price, agreed first 2-hour arrival window 90-day workmanship guarantee

If the job turns out to be bigger than the price list covers, the technician stops and calls you with a number before doing anything. Nobody has ever been handed a surprise invoice at the door, and that is the rule the business is built on.

4,100+Jobs completed since 2019
4.9/5From 812 reviews
92%Fixed on the first visit
2 hrsArrival window, not a whole day
Published prices

What each job costs

These are the prices you pay, not "from" prices. Parts are extra and are quoted before they are fitted — the table below lists the common ones so you can check them yourself.

Standard service

$38
per unit · about 45 minutes
  • Filters washed, coil brushed, drain cleared
  • Gas pressure and temperature checked
  • Written check sheet, photographed
  • Floor sheet down, mess cleared
Book a service
Most booked

Deep clean

$62
per unit · about 90 minutes
  • Everything in the standard service
  • Unit opened, blower wheel removed and washed
  • Anti-bacterial treatment on the coil
  • Before and after photos, sent to you
  • Recommended once a year for most homes
Book a deep clean

Repair visit

$25
call-out · waived if we do the repair
  • Full diagnosis with the reading taken
  • Written quote before any part is touched
  • Common parts carried in the van
  • Honest "not worth repairing" advice when true
Book a repair visit
Common parts and extrasPrice, fitted
Gas top-up, R32, per unit$34
Capacitor replacement$28
Drain pump replacement$55
Remote control, universal$18
New installation, 1–1.5 hp, up to 4 m pipe$120
Extra pipe, per metre$9
Second unit at the same address−$6 each
From booking to done

Four steps, no surprises in any of them

1

You book a window

Pick a date and a two-hour window. Confirmation by message within thirty minutes during opening hours, including the price for the job you selected.

2

You meet the technician first

The night before, you get their name, photo and van number. Nobody unexpected knocks on your door, which matters more than most service pages seem to think.

3

The work, with the sheet

Floor covered, unit checked against a printed sheet, and photos taken. If something extra is needed, the technician stops and rings you with the number before continuing.

4

You pay after, not before

Card or transfer once the work is done and you have seen the sheet. The 90-day guarantee starts that day and covers the workmanship regardless of who supplied the part.

Where we come

Fourteen areas, no travel charge

If you are outside these, say so in the booking form — we will either quote a travel fee honestly or tell you who covers your area, because a van stuck in traffic for an hour helps nobody.

Northgate
Riverside
Old Town
Harbour
Westfield
Green Hills
Lakeview
Eastport — from March
Map showing the service coverage areas
Who comes to your home

Seven technicians, all employed

Nobody here is a subcontractor paid per job, because that is the arrangement that produces upsells at your door. All seven are on salary with the same guarantee behind their work.

Portrait of technician Arif Suryana
Arif Suryana8 years · installations lead
Portrait of technician Meline Roux
Meline Roux5 years · diagnostics
Portrait of technician Deniz Aydin
Deniz Aydin6 years · deep cleans
Portrait of technician Grace Owusu
Grace Owusu4 years · repairs
If something goes wrong

Three promises that cost us money

Every guarantee is only as good as what it pays out. These three have been used 47 times in the last year.

90 days on the workmanship

If the same fault returns within ninety days we come back free, including the call-out and the labour. Twenty-nine visits last year were return visits under this.

Late means $15 off

If the technician arrives outside the two-hour window without ringing you first, fifteen dollars comes off the bill automatically. It happened eleven times last year and we paid every one.

Damage is ours, not yours

Insured to $50,000 per visit, and a wall, floor or unit damaged by us is repaired or replaced without an argument about who caused it. Seven claims last year, all settled inside a fortnight.

From customers

812 reviews, three of them here

★★★★★

"The technician found the fault in ten minutes, told me the part was $28, and asked before touching it. The previous company had quoted me a whole new unit."

Portrait of customer Wanda Prasetyo
Wanda PrasetyoRiverside · repair visit
★★★★★

"Getting the technician's photo the night before sounds small. I live alone and it is the reason I booked with them instead of the cheaper listing."

Portrait of customer Elena Marchetti
Elena MarchettiOld Town · deep clean
★★★★☆

"They were forty minutes late and took the fifteen dollars off without me having to ask. Four stars for the lateness, but the honesty is why I have rebooked."

Portrait of customer Tomas Lindqvist
Tomas LindqvistWestfield · standard service
Before you book

Six practical questions

A standard service every three to four months in a home, and a deep clean once a year. A unit in a bedroom with the window open to a busy road needs it more often; one in an air-conditioned office needs it less. The technician will tell you which you are, and it is fine if the answer means fewer visits.

Someone over 18 needs to let the technician in and sign the sheet at the end. Many customers leave a key with a neighbour and approve the job by message instead — say so when booking and we will note it against the visit.

You get the price and the wait time on the spot, and the call-out fee is held against the return visit rather than charged twice. Most parts arrive within three working days; anything longer and we say so before you agree.

Saturday is the same price. Sunday and public holidays add $12 per visit and that is shown in the booking confirmation before you accept it, never added at the door.

Yes, any split-type brand. If your unit is still under manufacturer warranty, tell us the brand when booking — for a few brands an outside service voids it, and we would rather lose the job than cost you a warranty.

Reply to the confirmation message any time up to two hours before the window, no charge. Inside two hours, or if nobody is home when the van arrives, there is a $15 fee — the slot is gone by then and somebody else wanted it.

6 slots left this week

Book a slot, or just ask a question first.

Most people message before booking, which is welcome — describe the noise or send a photo of the unit and you will get an honest answer about whether it needs a visit at all.

  • Price agreed before the van leaves
  • Technician's name and photo the night before
  • Pay after the work, against a printed sheet
Ask on WhatsApp

Quick booking

Confirmed by message within 30 minutes, 08:00–19:00 daily.