Maintenance & repair
Engineers on the road with jobs assigned in the morning and parts used through the day. The largest group of our users and the reason van stock is in the product.
Job dispatch, photographs, signatures and timesheets for teams who spend the day outside an office. Offline is not a feature here — it is the architecture, and everything else is arranged around it.
Three things on our features page are marked "not yet" and two more "partly", with the reason. It costs us sign-ups. It also means nobody discovers a missing feature in a basement at four in the afternoon with a customer waiting, which is where software gets its reputation.
Pick a platform on that page and the whole table changes. Nothing is hidden when it is unavailable — it is shown, marked, and explained.
Engineers on the road with jobs assigned in the morning and parts used through the day. The largest group of our users and the reason van stock is in the product.
Signature on the doorstep, photograph of where it was left, and a status the customer can see without an account.
Forms with conditional questions, photographs marked up on the spot, and a report that leaves with the inspector rather than being typed up that evening.
Who should not use it: teams who never leave an office. Everything expensive about this app is the offline machinery, and if your staff are always on wi-fi you are paying for engineering you will never touch. A spreadsheet or a general project tool will serve you better and we will say so on a call.
Written from the field rather than the dispatcher's desk, because the person in the van is the one who decides whether an app survives its first month.
“Eleven engineers, most of a day underground. It is the first app any of them have kept using past the second week, and it is entirely because it does not care about signal.”
Operations manager · lift maintenance, 11 engineers
“The location tracking stops on our Xiaomi handsets. There is a guide and it half works. Two stars until it just works, and I appreciate that their own site says so.”
App Store review · 2 stars, still unresolved
“We were on the free tier for nine months before we paid. Nothing expired, nothing was held hostage, and when we grew past three users the upgrade was one screen.”
Owner · pest control, 6 staff
Not a fourteen-day trial that locks your jobs when it ends. Three users, every feature the platform supports, forever — and if you grow past three, the upgrade is one screen and the data is already there.